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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Azizz Mills

Azizz Mills

July 23, 2025

5  out of  5
rating by Azizz Mills
"Top tier service"
We responded:
"Azizz, we're excited to have you as a new customer. Congratulations on your new car & we're so glad that Moncho at the dealership referred you to us. "
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Alias Miller

July 18, 2025

5  out of  5
rating by Alias Miller
"He was very friendly helped me understand everything he talked about it. He was the best"
We responded:
"Alias, thank you for sharing how great your experience was when switching your insurance to Brycen Whitaker State Farm. I know that there are a lot of insurance choices in Wichita Falls, so we all truly appreciate you choosing our office & look forward to having you as a customer for many years."
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Marc Gauthier

July 16, 2025

5  out of  5
rating by Marc Gauthier
"The experience was great matt did an awesome job for me on getting insurance he was respectful and great attitude"
We responded:
"Marc, I appreciate you sharing the great job Matthew did when getting your insurance switched over to Brycen Whitaker State Farm. We all look forward to helping you with your insurance needs for many years to come."
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Shane Hassell

July 9, 2025

5  out of  5
rating by Shane Hassell
"Great customer service! Amazing staff. Shayla treats you like you are family."
We responded:
"Thank you for sharing, Shane. Part of our Brycen Whitaker State Farm mission is "to treat every customer like family", so it's really special to hear you acknowledge that we're providing that."
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Tim O'Hara

June 28, 2025

5  out of  5
rating by Tim O'Hara
"Always great help. Cudos to our account manager, Shayla Sides. Fast communication."
We responded:
"Tim, thank you for sharing the great & fast help Shayla provides. This is why at Brycen Whitaker State Farm we have a portion of our staff dedicated solely to providing service for our existing customers; so it's really nice to receive this recognition. We really appreciate it."
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Jonathan Stevens

June 27, 2025

5  out of  5
rating by Jonathan Stevens
"We’ve been with State Farm for years and they always provide us with the best insurance possible. They make it super easy to talk to and they will go out of their way to make sure you get the greatest experience ever. We call in to make our payments and lexy is super helpful with that. If y’all need insurance call them they will help you out."
We responded:
"Jonathan, we're truly thankful for you being a long time Brycen Whitaker State Farm customer. We want any dealings with our office to be a great experience, so I appreciate you taking the time to share the great job Lexy & our team does."
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Dana Zihlman

June 27, 2025

5  out of  5
rating by Dana Zihlman
"Very nice and informational.. definitely answered all my questions completely and accurately. Got me great rates and discounts. Recommend highly!!"
We responded:
"Dana, thank you for sharing & we appreciate you recommending us. We do our very best to get all of our customers great rates & all of the discounts possible."
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Dorothy Brooks

June 27, 2025

5  out of  5
rating by Dorothy Brooks
"Absolutely love this office. Brycen Whitaker and his team always take good care of us. I enjoy talking to Lexi each month when I call in to make my payment."
We responded:
"Dorothy, thank you so much for the kind words. My team enjoys visiting with you as well and we appreciate you being a long-time customer."
Profile photo of Valerie Burkhalter

Valerie Burkhalter

June 27, 2025

5  out of  5
rating by Valerie Burkhalter
"Lexy is amazing! She made the process super easy and stress free. She took the time to explain everything and helped me find the best coverage for my situation. Highly recommend reaching out to her for insurance!"
We responded:
"Valerie, thank you for taking the time to share how easy & stress free Lexy makes insurance here at Brycen Whitaker State Farm. We truly appreciate your business."
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M W

June 26, 2025

5  out of  5
rating by M W
"Martha was great, helped us get better rates then what we had! Wonderful would recommend State Farm and Matt!"
We responded:
"I'm really glad to hear Matthew was able to get you better rates & welcome to Brycen Whitaker State Farm. We are grateful to have you as a customer."
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Trace Gauthier

June 20, 2025

5  out of  5
rating by Trace Gauthier
"Matt is a great insurance agent. He saved me so much money on my boat insurance!! Choose State Farm and go see Matt."
We responded:
"Trace, I'm glad he was able to save you a lot of money on your boat insurance. Thank you for sharing the great job Matt does here at Brycen Whitaker State Farm. We hope you have a fun & safe time on your boat this summer."
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Kris Jones

June 16, 2025

5  out of  5
rating by Kris Jones
"Lexy has been so very accommodating and has working with us every step to get us the best rate possible. 10/10 recommend!"
We responded:
"Kris, thank you for sharing the amazing job Brycen Whitaker State Farm team member, Lexy, did in getting you the best rate possible. It seems like most of our competitors today want to do what is most convenient for themselves, but here we pride ourselves in being accommodating to our customers, so we really appreciate you recognizing that. "
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Linda Nichols

June 6, 2025

5  out of  5
rating by Linda Nichols
"Awesome"
We responded:
"Linda, I'm so glad we were able to get you & David switched over to us. We truly appreciate you choosing Brycen Whitaker State Farm for your insurance needs."
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Monika Palmateer

May 30, 2025

5  out of  5
rating by Monika Palmateer
"Lexy is the best! So knowledgeable at life insurance! Ask for her!"
We responded:
"We agree, Lexy does a great job of helping our customers with life insurance. Thank you for taking the time to share the 5* service she provides."
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Harlee Eskew

May 30, 2025

5  out of  5
rating by Harlee Eskew
"Really helpful when I was in a pinch thanks guys"
We responded:
"Absolutely Harlee. Glad we could help & thank you for sharing."
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Sean Merkle

May 30, 2025

5  out of  5
rating by Sean Merkle
"Excellent customer service. Answered every question I had with Detail and followed up promptly with me. Highly recommend"
We responded:
"Thank you, Sean, for taking the time to share the excellent customer service you received from our Brycen Whitaker State Farm team. We take pride in providing prompt service to our customers & appreciate you acknowledging it."
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Aj Bailey

May 1, 2025

5  out of  5
rating by Aj Bailey
"Lexy is very knowledgeable!"
We responded:
"AJ, thank you for sharing how knowledgeable Lexy is. We really appreciate you taking the time to share. We are glad to have her as a member of our Brycen Whitaker State Farm team. "
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Bradly Dunn

April 29, 2025

5  out of  5
rating by Bradly Dunn
"Lexy Hughes was not only polite and extremely helpful, but by switching to State Farm, the monthly bill I had been paying previously with their competitor, was cut almost IN HALF!!! Thank you Lexy, and thank you State Farm!"
We responded:
"Brad, thank you for sharing your great experience Lexy provided when getting you switched over to Brycen Whitaker State Farm. I'm really glad we were able to cut your bill in almost half & we look forward to helping you with your insurance for many years to come."
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Kim Goolsby

April 11, 2025

5  out of  5
rating by Kim Goolsby
"Matt was amazing to worked with and saved us so much and we now have amazing coverage. Thank you State Farm for all your help."
We responded:
"Kim, thank you for taking the time to share your experience in working with Matthew at our office. I'm really glad he was able to save you money while getting you amazing coverage."
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Nellie Ann Williams

April 11, 2025

5  out of  5
rating by Nellie Ann Williams
"Caring and sweet attitudes!!! Professional 💯"
We responded:
"Nellie, it means a lot to have you share the caring attitude our team has here at Brycen Whitaker State Farm. We truly appreciate it."
Profile photo of Payten Eskew

Payten Eskew

April 1, 2025

5  out of  5
rating by Payten Eskew
"Lexy was so awesome and amazing and very personable. I had such a great experience"
We responded:
"Thank you for sharing the great experience Lexy provided you. We greatly appreciate it."
Profile photo of amber hodgkins

amber hodgkins

April 1, 2025

5  out of  5
rating by amber hodgkins
"Lexy was so helpful in finding the right plan that fit my needs, she had patience and was so kind the whole process!"
We responded:
"Amber, thank you for sharing your 5* experience. I'm really happy that Lexy was able to help you find insurance to fit your needs. "
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Felicia Fraga

March 28, 2025

5  out of  5
rating by Felicia Fraga
"Amazing! Very fast, effective and easy!"
We responded:
"Felicia, thank both for the 5* review & having been a Brycen Whitaker State Farm customer over the past year. We look forward to continuing to provide fast & effective service to you for many years to come."
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Steve Skelton

March 24, 2025

5  out of  5
rating by Steve Skelton
"Lexy Hughes did a fantastic job arranging my auto and home insurance. She was extremely professional, courteous, and efficient. She was also Able to save me quite a bit of money monthly. Thank you, Lexy!"
Profile photo of Kymberli Brown

Kymberli Brown

March 20, 2025

5  out of  5
rating by Kymberli Brown
"Matthew Schenck is awesome! He stayed on top of things, was very helpful and made me feel like family! Great company !"
We responded:
"Thank you for the 5* review, Kymberli. We think of our customers as family & really appreciate you choosing Brycen Whitaker State Farm as your Wichita Falls State Farm office for your insurance needs."