State Farm® Insurance Agent Brycen Whitaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janet
June 12, 2026
5
out of
5
rating by Janet
"We have had the pleasure of working with Shayla over the past few years. It's rare to find someone who genuinely cares about their clients the way she does. Her knowledge, patience, and friendly attitude make every interaction a positive experience. We truly appreciate all of her hard work and dedication over the years and feel fortunate to have her taking care of our insurance needs."
Faith Wilkinson
June 10, 2026
5
out of
5
rating by Faith Wilkinson
"Matthew helped me save money by switching from Progressive! Would recommend anyone go to their office!"
Shawn Wharff
June 5, 2026
5
out of
5
rating by Shawn Wharff
"It was sufficient, good people, and Matthew really helped me save on my auto insurance."
We responded:
"Shawn, thank you for taking the time to share your experience our staff provided you. We really appreciate your choosing Brycen Whitaker State Farm & look forward to you being a long-time customer."
Susan Barker
June 5, 2026
5
out of
5
rating by Susan Barker
"Shayla has been very helpful with any of my insurance needs. She always has time to explain and go over several times so that I understand."
We responded:
"Susan, we pride ourselves in being there to explain insurance to make it understandable, so thank you for taking the time to acknowledge this. We really appreciate it & are thankful to have you as a customer."
Ashley Roach
June 4, 2026
5
out of
5
rating by Ashley Roach
"Quick and easy process, good rates"
We responded:
"Hi Ashley, we appreciate you acknowledging the good rates & how easy we make it to switch to Brycen Whitaker State Farm. We work hard to provide customers with a great experience and look forward to continuing to do the same for you. It was a pleasure to serve you."
Geoffrey North
June 4, 2026
5
out of
5
rating by Geoffrey North
"Matthew was incredibly helpful. Very helpful and knowledgeable. Made the switch from another state quick and simple. I really appreciate this business."
We responded:
"First, welcome to Wichita Falls, Geoffrey, we're glad to have you here in Texas. I want to thank you for sharing how easy our Brycen Whitaker State Farm staff made it to switch your policies from your previous state to here. We appreciate you choosing us."
Kara Theriot
June 4, 2026
5
out of
5
rating by Kara Theriot
"Jamie is such a wonderful person to work with at this office!!!! She took care of my family for auto and life insurance. Definitely call this office if you need any help."
We responded:
"I'm really happy to hear our staff was able to get your family's auto & life insurance needs taken care of. We're grateful for you sharing."
Elizabeth Mason
June 3, 2026
5
out of
5
rating by Elizabeth Mason
"Matthew was great! Was able to come in and easily sign papers and great customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Michelle Brown
June 3, 2026
5
out of
5
rating by Michelle Brown
"Great service. Saved me money!!"
We responded:
"Michelle, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Jessica
June 2, 2026
5
out of
5
rating by Jessica
"Matthew is exceptional agent."
We responded:
"Jessica, thank you for sharing the exceptional service our staff provides. We truly appreciate the 5* review."
Ashley Sisk
May 14, 2026
5
out of
5
rating by Ashley Sisk
"Matthew helped me so much! I really needed to find a better deal in insurance and ended up receiving extra coverage for auto, renters, and life for the amount I was paying for just auto. He also explained all of the details and personalized plans that fit my personal needs. I asked my coworkers about insurance suggested and they both mentioned State Farm - Brycen Whitaker."
We responded:
"Ashley, I'm so glad to hear Matthew was able to help you bundle & save while getting you auto, renters, & life coverage to fit your needs. A big thank you also to your coworkers who referred you & please go spread the good word about Brycen Whitaker State Farm like they did. We appreciate you."
OptimusPrime 222
April 24, 2026
5
out of
5
rating by OptimusPrime 222
"Shayla was a tremendous help with our car claim. She walked us through all the steps and then some to insure we had everything we needed for a successful claim! Highly recommend her for your insurance needs!"
We responded:
"Thank you for taking the time to share how easy Shayla made your car insurance claim process. Having a local, in office, team member to help our customers with their claims is something we feel puts us ahead of other insurance offices in Wichita Falls, so we really appreciate you acknowledging it."
Gloriav Mitchell
April 21, 2026
5
out of
5
rating by Gloriav Mitchell
"Jamie was fabulous and fantastic the greatest employee that I have ever seen work for the insurance company and therefore I feel that she would make the grease employing for your company and you need more people like her customer service is what makes the business thank you for having a great young lady to wait on a customer such as me and I look for excellent when I'm looking for business thank you"
We responded:
"Thank you so much for sharing the fantastic experience Jamie provided you when helping you with your insurance. We truly appreciate you for choosing Brycen Whitaker State Farm as your Wichita Falls agent. "
Ant Smith
April 8, 2026
5
out of
5
rating by Ant Smith
"Real cool guy & took real good care of me, I’ll suggest anybody go to him if your needing insurance."
Kathy Teeter
April 3, 2026
5
out of
5
rating by Kathy Teeter
"I Had asked Matt Schenck to get me a quote for car insurance. By the next day he had me a quote for car, life, and property insurance. My last car insurance had went from around $100 to $182 in the time I Had it. Matt was able to get me a quote for all 3 and still lower than what Root offered me for just car insurance. He was also very descriptive and helpful with any questions I had. So glad for the switch! Thank you"
We responded:
"Kathy, I'm really happy Matthew was able to help you bundle & save, but I'm even more happy that we were able to get you car, life, AND property insurance so that all of your life insurance needs are met. Thank you for choosing Brycen Whitaker State Farm & please go tell others about us."
Elliott Dakota
April 3, 2026
5
out of
5
rating by Elliott Dakota
"Brycen was very friendly and was able to get me the insurance I needed while explain all the ins and outs in a way I can understand. I have more knowledge of my auto insurance policy than I ever have before! Thanks Brycen!"
We responded:
"I'm so happy we were able to get your auto insurance taken care of. It was a pleasure to visit with you & all of us at Brycen Whitaker State Farm look forward to having you as a customer for many years to come."
Ray Collins
April 3, 2026
5
out of
5
rating by Ray Collins
"Brycen saved us money. His entire staff is knowledgeable and glad to help. Give them a call."
We responded:
"Thank you for sharing, Ray. I'm really happy we were able to get you switched over to State Farm & save you money."
Michael Johnson
March 27, 2026
5
out of
5
rating by Michael Johnson
"Great experience!"
We responded:
"Michael, it was a pleasure to help you. I really appreciate you choosing Brycen Whitaker State Farm for your Oklahoma insurance needs."
Bshel419
March 11, 2026
5
out of
5
rating by Bshel419
"Matthew is fantastic! Cut the cost of my rate by 30%!"
We responded:
"That's great that we were able to save you that much. Thank you for sharing the fantastic service our Brycen Whitaker State Farm team provides. "
Dottie Collins
March 10, 2026
5
out of
5
rating by Dottie Collins
"Staff is knowledgeable and great! Unlike my previous Allstate agent, Brycen took the time to explain everything in great detail & made the process to switch from Allstate to State Farm easy!"
We responded:
"Dottie, it was a pleasure to help you & Ray. I'm sorry to hear about your experience with your previous company, but I'm really glad we were able to sit down together & customize your insurance to fit your needs."
Risa Hillard
February 27, 2026
5
out of
5
rating by Risa Hillard
"We had an excellent experience with Brycen Whitaker and his State Farm staff regarding our largest claim we’ve EVER had on our homeowners policy and RV policy due to the hail storm. We thought they were extremely responsive and fair with all the estimates. We received our payments in a timely manner. Everything went smoothly and we have been very pleased."
We responded:
"Risa, thank you for sharing your positive claim experience you had with us. This is something that people tend to lose sight of when considering insurance options, so it's customers like you sharing this that makes people realize that all insurance isn't the same & see the true benefit of having Brycen Whitaker State Farm."
Conner Higginbotham
January 23, 2026
5
out of
5
rating by Conner Higginbotham
"Great service!"
We responded:
"Thank you for the 5* review Conner. We greatly appreciate you making the switch to Brycen Whitaker State Farm & look forward to you becoming a long-time customer."
antoinette giardullo
January 21, 2026
5
out of
5
rating by antoinette giardullo
"Brycen and Matthew were incredible!! They were very attentive to our needs, responsive to communications and questions, and greeted my spouse and I with a massive smile. They made car insurance so easy!"
We responded:
"Antoinette, welcome to Wichita Falls & thank you for choosing Brycen Whitaker State Farm for your car insurance needs. We truly hope you both enjoy your time here while stationed at Sheppard AFB."
Robert Lowder
January 19, 2026
5
out of
5
rating by Robert Lowder
"Perfect experience! Absolutely a 10 rating!"
We responded:
"Robert, it was a pleasure to meet you yesterday & we truly appreciate you making the switch to Brycen Whitaker State Farm for your insurance needs. We look forward to having you as a customer for many years to come."
Kingsley
January 14, 2026
5
out of
5
rating by Kingsley
"They are the best!"
We responded:
"Thank you Kingsley, it was a pleasure to meet you. I truly appreciate you choosing Brycen Whitaker State Farm for your insurance needs & I also want to thank you for all you do for the youth of our community as a teacher for the local school district."